Privacy Policy for E-Bikes & Boards

Effective Date: August 1, 2025

At E-Bikes & Boards, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you rent with us, visit our website, or engage with our team.

1. What We Collect

We may collect the following types of information:

  • Contact Information: Name and phone number when you book or contact us

  • Rental Information: Date, time, location, and duration of your rental

  • Payment Information: Securely processed through third-party systems

  • Device Data: IP address, browser type, and device information for analytics

  • Location Services: If you use GPS-enabled rentals, with your consent

We do not knowingly collect personal information from children under 13.


2. How We Use Your Information

Your information helps us:

  • Process and manage your reservations

  • Communicate with you about your rentals

  • Improve our service, website, and customer experience

  • Send occasional updates or promotional messages (if you opted in)

  • Respond to customer service inquiries or resolve issues


3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties such as:

  • Payment Processors for secure transaction handling

  • Rental Software Providers if bookings are made through third-party platforms

  • Service Partners to support analytics, maintenance, or operations

  • Law Enforcement if required by legal process or to protect against fraud or theft


4. Data Protection

We implement industry-standard security practices to protect your data from unauthorized access or misuse. While no system is entirely foolproof, we actively monitor and maintain safeguards to keep your information safe.

5. Your Rights and Choices

  • Unsubscribe: You can opt out of promotional messages at any time (if applicable)

  • Data Access & Changes: Contact us if you wish to review or correct your personal information

  • Cookies: Our site may use cookies for a smoother experience. You can adjust your browser settings to manage cookies


6. External Links

Our website may include links to third-party services or platforms. We are not responsible for their privacy practices, and you should review their policies separately.


7. Updates to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the most current effective date.


8. Contact Us

E-Bikes & Boards
1129 Gulf Shores Pkwy
Gulf Shores, AL 36542-5907
Phone: 251-55-BOARD (26273)